Our Robust SaaS Security Architecture • Glue Up

Security

Stay Protected at All Times

Your and your communities’ security is our top priority.

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Focus on growing and engaging your community while we take care of the security.

Development Philosophy

Customer satisfaction is our highest priority and we are working tirelessly to not only meet, but exceed our clients’ expectations.

These are our guiding principles on our mission to transform our clients’ communities around the world and ultimately provide solutions that are flexible, scalable, and efficient.

User First

Operations before features

Be bold, code safe

Open Feedback

“We are very pleased with the simplicity of the system. We rarely spend time training staff as most users simply “get it". It’s a simple and fast out-of-the-box solution. We now have 4 client accounts running on Glue Up software.”

Marcel Ewals

Director, Community Development, MCI Group

“So I have to say when we started connecting and talking with Glue Up, you guys were excellent in showing me the back end, how it actually works with live data. I could get in and see the system and see how it worked and see how the data was behaving and the functionality live and that's huge. If you can get your hands on it and actually see it and understand it, then that's a selling feature for me.”

Roxanne Schutz

Vice President, BC Chamber of Commerce

”Based on our positive experience, I highly recommend Glue Up. It's a powerful tool that delivers on its promises, provides a great user experience, and offers excellent value for the price. It has the potential to streamline operations, improve communication, and enhance overall organizational efficiency.”

Kim Smouter

Director, European Network Against Racism

“Affordability is a critical aspect for non-profit organizations. Glue Up is affordable and has everything you need to manage your memberships, donations, fundraising, and events. As non-profits heavily rely on their membership database, Glue Up makes data management and life in general much easier. Glue Up also helps you increase outreach to not only your members but the broader community.”

Sarah Arayuak-Thomson

Membership and Mentorship Manager, The Indigenous Physicians Association of Canada (IPAC)

“We’ve increased tremendously to the point where we’ve already surpassed our goal in membership for the year, which is partly because we’re able to gain memberships from ones we used to miss out on in our old system.”

Allen Pratt

Executive Director, The National Rural Education Association

“I would definitely recommend Glue Up because it has streamlined all our membership management and event management processes. As a one-person office, Glue Up is my virtual assistant. Glue Up is very user-friendly and has simplified managing our organization. I have no plans of leaving Glue Up! Whether you’re a small association with 50 members or a large organization with 5000 members, Glue Up is a great system to use for managing your database.”

Leah Ross

Executive Director, Channel Islands Chapter, CAI

Product Updates

It Gets Better Every Week

Glue Up solutions are constantly evolving and improving. We release new features, updates and bug fixes every week so you can have better experience with our software everytime you log in.

Servers

All servers that run Glue Up software in production are recent, continuously patched Linux systems following the latest industry standards. Depending on domain your account is on, your data is stored following specific regulations in a given country (i.e. GDPR or China Cybersecurity Law).

Storage & Encryption

Glue Up stores document data such as metadata, activity, original files, and customer’s data in different locations while also compiling and generating documents when requested. All data in each location is encrypted at rest with AES-256 and sophisticated encryption keys management.

Customer payment information

Glue Up integrates with many payment gateways, all of which are compliant with PCI DSS and does not process, store, or transmit any payment card data.

System monitoring and alerting

The production application and underlying infrastructure components are monitored 24/7/365 days a year, by dedicated monitoring systems. Critical alerts generated by these systems are sent to 24/7/365 on-call DevOps team members and escalated appropriately to operations management.

Service levels and backups

Glue Up infrastructure utilizes many layered techniques for increasingly reliable uptime (<99.9%). Including the use of auto-scaling, load balancing, task queues, and rolling deployments. We do full daily automated backups of our databases. All backups are encrypted.

Vulnerability testing

Web application security is evaluated by the development team in sync with the application release cycle. This vulnerability testing includes the use of commonly known web application security toolkits and scanners to identify application vulnerabilities before they are released into production.

A Best-In-Class Solution